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Frequently Asked Questions

Branding

How long does a branding project take?

Branding projects can take anywhere from 3 weeks to 3 months depending on the branding package but are subject to change based on scope of work, timeline, and supplemental designs.

What files do I receive once a project is complete?

You will receive all files that will help you be successful with your brand. You'll receive every version of your logo, icons, and graphic elements in every color combination, including black & white versions. All files will be sent in both .jpg and .png file formats. You'll also receive a Brand Guideline (PDF) for how to best use your new logos, typefaces, and colors.

We already have our brand identity established. Can we hire you for a smaller project like a postcard or a single ad?

My work is primarily branding and rebranding projects. Postcards and other supplemental design work can be added on to a branding project. It looks like you are in need of a designer who focuses on production work and can apply your existing branding to a piece of collateral. Fill out my contact form and I can connect you to someone who can help.

How do revisions work?

Every project includes a time for feedback and revisions. This opportunity is for you to requested any and all changes to the design before final files are created. Any additional revision requests will be charged at an hourly rate.

Web Design

How long does a project take?

Web design projects can take anywhere from 6 weeks to 3 months depending on the size of the project.

We already have a website. Can we hire you for updates and ongoing support?

At this time I am not available to take on new clients for support on websites that I have not created.

What if I need help updating my site in the future?

My goal is to create a well-designed website that is manageable by my clients. At the end of the project, I will hold a web training session to show you and your staff how to make basic updates to your new site going forward. If you need additional assistance with creating new pages, adding plugins or technical/troubleshooting issues, I am available to help at my hourly rate.

Payment Process

When do I pay for the service?

Once a project is priced, there will be a 50% deposit before designing begins. The last payment will be required within 30 days of the final invoice date once the project has been completed.

Do you offer different payment plans?

A brand or website design is an important investment for your business. In order to make it more affordable, I do offer custom payment plans upon request.

General Questions

How do I know we are a good match?

Take a look at my work to see if you like my past projects. Every designer has a style that you can see through their body of work. Keep in mind the aesthetic you are looking for. If you like what you see, get in touch!

Can I customize a package?

Yes! If there is anything you would like to add or remove from a package, please let me know. I aim to create a comprehensive package to meet all your design needs.

Do you do copy writing?

I can help you with naming, taglines, mission statements, or other short messaging for your brand. For more detailed copy such as presentations, brochures, and ___ , that’s not a service I provide. Fill out the form on my contact page and I can refer you to writers I know.

We’re not in the same city. Can we still work together?

Absolutely. I’m adept at managing projects long distance. We can speak on the phone, conduct Zoom/video calls, email proofs or any combination of those. Even if you are local, I can conduct business virtually to meet your needs.

Do you manage printing?

If you have a trusted printer, I would be more than happy to create print-ready files for you. With an additional management fee, I am also able to take care of printing materials. The price for printing will be built into the project cost.

Didn't see the answers you were looking for?

Please fill out my contact form with any questions you have.

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VESAL MAKES LOGOS

Welcome! At Vesal Makes Logos, I want you to love your brand by providing branding and web design services to meet all your visual marketing needs.

contact

vesal@vesalmakeslogos.com
(984) 235-5379
Monday – Friday | 8am-4pm
Wake Forest, NC

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